As we are coming up to the Christmas period, this is your annual reminder to be nice to people working in hospitality and services, even when they get it wrong.
Working countless hours, eating on your feet, missing out on festivities with friends and family and wearing yourself thin are things all hospitality and service workers will be familiar with over the next 2 months.
So, if they do get it wrong, and your coffee comes with the wrong syrup...or they forget to swap your salad for chips, or, God forbid, you order no ice and your drink comes with ice, just remember how hard they're working to try and make your experience special.
Be nice. It costs nothing.
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